Who We Are
Optima Consulting is an environmental enforcement consultancy operating in the United Kingdom.
For privacy questions, contact us at info@optimaconsulting.co.uk.
What Personal Data We Collect
We may collect the following information when you contact us or use this website:
- Your name
- Email address
- Telephone number, if you choose to provide it
- Organisation name, if provided
- Service area or enquiry type
- Any information you include in your message
- Basic website analytics information, where analytics cookies are accepted
How We Collect Data
We collect personal data when you submit the contact form, email us directly or interact with website analytics after accepting analytics cookies.
How We Use Your Data
We use personal data to:
- Respond to enquiries
- Discuss potential consultancy support
- Provide services where agreed
- Maintain business records
- Understand website performance and improve usability
Lawful Basis
We normally process enquiry and client communication data under legitimate interests, so we can respond to enquiries and operate the consultancy.
Where processing is necessary to provide agreed services or take steps before entering into an agreement, we may process data on the basis of contract.
Analytics cookies are based on consent. Analytics storage is denied by default and is only enabled if you accept analytics cookies through the cookie banner.
Cookies and Analytics
This website uses essential cookies or local storage where needed for basic website functions, including remembering your cookie preference.
We use Google Analytics to understand how visitors use the website. Analytics may include information such as pages visited, device/browser information, approximate location and online identifiers such as cookie identifiers. Google Analytics is configured with IP anonymisation.
You can accept or reject analytics cookies using the cookie banner. You can also manage cookies through your browser settings.
Third Party Services
Formspree
We use Formspree to process contact form submissions and send enquiry details to our email inbox. Information submitted through the contact form is processed by Formspree for that purpose.
Google Analytics
We use Google Analytics to measure website usage where analytics consent has been given.
Who We Share Data With
We do not sell personal data. We may share data with service providers who help operate the website, process forms, provide analytics, host email or support business administration. We may also share information where required by law.
Data Retention
We keep enquiry data only for as long as needed to respond, manage potential or active consultancy work, maintain business records and meet legal or accounting requirements.
If an enquiry does not lead to further work, we aim to delete or anonymise it when it is no longer reasonably needed.
Data Security
We take reasonable technical and organisational steps to protect personal data from unauthorised access, loss or misuse. No online transmission or storage system can be guaranteed to be completely secure.
Your Rights
Under UK data protection law, you may have rights to:
- Request access to your personal data
- Ask for inaccurate data to be corrected
- Ask for data to be deleted in certain circumstances
- Object to certain processing
- Ask for processing to be restricted in certain circumstances
- Withdraw consent where processing is based on consent
To exercise these rights, email info@optimaconsulting.co.uk.
Complaints
If you are unhappy with how we handle your personal data, please contact us first so we can try to resolve the issue.
You also have the right to complain to the Information Commissioner's Office, the UK data protection regulator, at ico.org.uk/make-a-complaint.
Changes to This Policy
We may update this policy from time to time. Any changes will be published on this page.